Shipping policy

Shipping Policy for Benni's Closet

This Shipping Policy ("Policy") details the terms and conditions governing the shipping practices of Benni's Closet ("Company," "we," "our," or "us"). By engaging in transactions with Benni's Closet, you agree to the terms outlined in this Policy.

1. Shipping Methods:

  • Benni's Closet utilizes reputable carriers to ensure the safe and timely delivery of purchased items.
  • Shipping methods and carriers are selected at the discretion of Benni's Closet.

2. Processing Time:

  • Orders are typically processed within 1-3 business days from the date of purchase.
  • Processing times may be subject to variation during peak seasons or promotional events.

3. Shipment Confirmation and Tracking:

  • Once an order is shipped, customers will receive a confirmation email containing the tracking information if they provided the necessary information at checkout. 
  • Tracking details enable customers to monitor the progress of their shipment(s).

4. Domestic and International Shipping:

  • Benni's Closet offers both domestic and international shipping.
  • Customers are responsible for any customs duties, taxes, or fees applicable to international shipments.

5. Shipping Addresses:

  • Customers are solely responsible for providing accurate shipping information.
  • Benni's Closet is not liable for delays or non-delivery resulting from inaccurate or incomplete addresses provided by customers.

6. Delivery Times:

  • Estimated delivery times are provided for guidance purposes only and are not guaranteed.
  • Delays may occur due to unforeseen circumstances, and Benni's Closet is not responsible for any such delays.

7. Lost or Stolen Packages:

  • In the event of a lost or stolen package, customers should promptly contact the shipping carrier to initiate an investigation.
  • Benni's Closet is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Due to the unique nature of vintage clothing Benni's Closet is unable to replace lost or stolen merchandise. 

8. Shipping Policy Revisions:

  • This Policy may be revised without prior notice. The most recent version will be effective for all transactions.

This Shipping Policy is in accordance with the applicable laws of the Commonwealth of Pennsylvania, USA.